Refund & Credit Policy

ALL SALES ARE FINAL. All vendor table, booth, sponsorship and any other purchases from Card House Society are non-refundable under any circumstances, including change of mind, no-show, weather, travel issues, or inability to attend.

VENDOR NO-SHOW. A vendor table is a reserved, pre-paid space. If you do not check in with Card House Society staff within 60 minutes of doors opening on show day, and you have not notified us in writing at cardhousesociety@gmail.com before the show starts, you are a no-show. A no-show table is cancelled and forfeited in full: no refund, no credit toward a future show, and no reschedule. Card House Society may reassign a no-show table at any time without notice. Why: your table fee is committed before show day to the venue, setup and teardown, tables and chairs, decorations, marketing, and our staff's time and labor — none of which can be recovered. Advance written notice does not create a refund (all sales are final), but it lets us offer your table to the waitlist; any courtesy credit is at Card House Society's sole discretion.

CANCELLATION, POSTPONEMENT OR SHUTDOWN. If a show is cancelled, postponed, relocated, shortened or shut down for any reason — including by the venue, its owner, Card House Society, weather or authorities — no cash refunds are issued. Your payment converts to a credit toward any Card House Society show held within the next 12 months, less a non-refundable 15% administrative fee covering marketing, staffing and venue deposits already spent. Credits not used within 12 months are forfeited. Credits may be transferred to another vendor with written notice to cardhousesociety@gmail.com. Card House Society's liability is limited to this credit.

LIMITATION OF LIABILITY. To the fullest extent permitted by law, Card House Society is not liable for any losses, expenses or damages arising from a postponed, relocated, shortened or cancelled event, or from venue conditions, beyond the credit described above (payment less the 15% administrative fee).

Table placement. Card House Society may move or relocate any vendor's table or spot at any time, for any reason (layout, safety, venue or operational needs). A relocation is not grounds for a refund, credit or reschedule.

By purchasing, you acknowledge that you have read and agree to this policy. Questions: cardhousesociety@gmail.com · (954) 907-2386.